One North Carolina mother was so impressed when a Chick-fil-A employee used sign language to communicate with her hearing-impaired daughter that she shared a video of the encounter on Facebook that has since gone viral across social media platforms.
In a Facebook post on the Love What Matters page, Terri Buelman said that she and her 20-year-old daughter, Cynthia Walker, decided to order a meal at a Chick-fil-A restaurant last week after hearing that an employee knew and used sign language there. When the two women approached the counter to order their meals from cashier Taylor Anez, Buelman said that they were overjoyed to discover that Anez knew sign language. Although Cynthia hesitated at first, she began to sign her order and was surprised when Anez signed back.
Buelman told WTVD-TV that this occasion marked the very first time that Cynthia had been able to order her own food without feeling uncomfortable.
“People usually just look at her, and then they look at us, like, ‘What are we supposed to do?’ So we always had to do the ordering for her,” Buelman explained. “If you notice in the video, [Cynthia] kinda looked at me, like, ‘Am I — is this working? Am I really doing this? So she really enjoyed doing that, and she is looking forward to going back.”